Le parcours du patient

Ambulatory care

Postoperative follow-up

Your stay

The clinic

The patient's path

We are a private medical practice office, so you will be asked to pay medical extra fees, for consultations as well as for the surgical procedures.

According to your mutual fund health insurance coverage, part of these medical extra fees might remain at your charge.

You can make your consultation appointment directly on this website clicking on the yellow button : « Online appointment »

In case of emergency, opt for the phone (+33(0)5 56 51 51 64).

During the consultation, the surgeon can ask for additional examination or you already have some analysis results.

In the light of these results, the surgeon decides with you to perform a surgery or to suggest you a non-surgical treatment.

In case a surgery is necessary :

The surgery will be performed on one day and you will be discharged in the evening : Ambulatory care.

The surgery needs at least one night at the clinic : Hospitalization.

You have to come to the Hospitalization’s office on the 2nd floor of the Urology Department (Consultation building) where your file will be specially prepared including:

• A document describing the pathology and the type of surgery that will be performed, (AFU-French Urology Association)
• An informed consent that you have to sign after receiving the explanation regarding the characteristics of the surgery performed, and that will have to be given to the nurse at the moment of your admission

A pre-hospitalization letter including :

- The day and the date of the surgery with the time of admission,

- A recap of the file content,

- The instructions to follow before the surgery,

- The prescription of Bétadine,

- A prescription for a urine analysis (essential),

• - Consider asking a transport prior approval if warranted (if you live at more than 150 km, for the return journey only, the outward journey is at your charge)
• A letter for the anaesthesiologist you have to make an appointment with
• An admission request form for the Clinic

An estimate with the different fees you will have to pay :

- The Clinic fees : the room (individual or not), the meals

- The cost of the surgery

- The anaesthesiologist extra fees

- Extra fees for the working of the urology department

- Extra fees : equipment and reputation of the surgeon

- If the office is closed when you come by, you will have to call at this following n° 05 56 51 55 53 during working hours so that they can send you your hospitalization file by postal mail.

Before hospitalization:

Once your admission has been confirmed after the pre-anaesthetic consultation, you will have to hand over the administrative documents necessary to your admission. First, you will have to take your identity card with you.

THE MEDICAL LEAVE CERTIFICATES AND EVERY MEDICAL CERTIFICATE MUST BE REQUIRED AT THE SURGEONS’ SECRETARIAT, AS SOON AS YOUR ADMISSION HAS BEEN DONE :

IF YOU ARE CONTRIBUTOR TO THE FRENCH NATIONAL SECURITY IN THE GENERAL SCHEME OR AFFILIATED TO THE AGRICULTURAL SCHEME:

Your medical card with your entitled rights, or CMU ACS’s certificates and/or your long duration disease protocol of care in urology (LDD).

IF YOU ARE CONTRIBUTOR TO THE FRENCH NATIONAL SECURITY:

Your last certificate of registration to the French Social Security and your medical card (Vitale). Your certificate of registration to your additional private insurance.

IF YOU ARE A FRENCH INDEPENDENT CONTRIBUTOR:

Your last receipts of contribution to URSSAF (Organism in charge of collecting the social contributions).

IF YOU ARE RETIRED:

Your certificate of registration or medical card (Vitale). Your pension book.

IF YOU ARE VICTIM OF A WORK ACCIDENT:

Your registration medical card. A form to declare the accident, delivered by your employer or the CPAM (Local Health Insurance Office). In every case, the medical card or certificate of your additional private insurance.

Medical documents to provide:

The document that had been delivered to you by your surgeon when you came to the consultation. The letter from your general practitioner if it has not been provided yet. Your lab results, X-rays. Specialists’ reports, electrocardiograms. Your blood group card. The vaccination record for children.

The prescription showing your current treatments. All the documents, even old ones and without any obvious connection with your current condition can have an interest for your treatment.

Personal belongings:

Your personal linen (pyjamas, nightgown, etc.). Your toilet set (towels, flannels, soap, razor, toothbrush, etc.). A returnable deposit cheque for the extra fees.

After the admission formalities and examinations, you will be taken to and put in your room.

If you come from another department for a hospitalization in our clinic, there might be a difference of price on the daily and operating room rates. Before your hospitalization, it is wiser to contact your Local Health Insurance Office to get an agreement of treatment.

When you are discharged from the Clinic :

You will have to go to the Discharge Office (on the Urology Department, 2nd floor of the hospitalization building, at the end of the corridor next to Room 240) where you will be given :

• Prescriptions in relation with your post-operative treatments,
• A consultation appointment (made in the presence of the patient) or an appointment for a new surgery,
• A travel warrant, after agreement to cover the cost,
• A medical leave, medical certificate, (for sport practice, school, …), if need be
• An estimate,
• For extra-fees 2 known as « notoriety’s fees », payment receipt with date of cheques collection.

If you have been discharged at the weekend :

The nurses will give you all the post-operative instructions, the prescriptions with your next appointment, the transport warrant if requested in advance, the medical leave…

If you have any question regarding your discharge, please contact :

Pnone n° : 05.56.00.30.08

E-mail : sorties@stauguro.fr

Then you will have to come by the reception desk where you will pay the other fees for which you will receive a payment receipt.

The invoice necessary to provide to your mutual fund in order to be refunded (if you have not benefited from third-party payment), will be sent to you within three weeks after your discharge only once all these fees have been paid.